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| Disclaimer |
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| This Online Privacy Statement applies to data collected
by topperselearning.com through its websites and services,
as well as its offline product and support services.
The Policy does not apply to the procedures and practices
followed by entities that are not managed, owned or
controlled by topperselearning.com or to the people
that are not engaged, employed or managed by topperselearning.com.
It also does not apply to the companies that topperselearning.com
may acquire in future if such companies have their own,
pre-existing privacy policies. |
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| Collection of Your Personal Information |
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For offering our services at different levels, we may
ask you to provide personal information, i.e., information
that can be used to contact you or determine your specific
identity.such as your e-mail address, name, home or
work address or telephone number We may also collect
demographic information, such as your ZIP code, age,
gender, preferences, interests and favourites. If you
choose to make a purchase or sign up for a paid subscription
service, we may ask for additional information, such
as your credit card number and billing address that
is used to create a billing account.
To enable you to access some of our services, you will
be asked to sign in with an e-mail address and password,
which we refer to as your credentials. You can use the
same credentials to sign and use different services
of topperselearning.com. If you access our services
via a mobile phone, you may use the same credentials
to sign in. As part of creating your credentials, you
may also be requested to provide questions and secret
answers, which we use to help verify your identity and
assist in resetting your password, as well as an alternate
or child's email address. Some services may require
added security, and in these cases, you may be asked
to create an additional security key. Finally, a unique
ID number will be assigned to your credentials which
will be used to identify your credentials and associated
information.
For purposes of statistics, and also to refine our
services, we may collect information about your visit,
including the pages you view, the links you click and
other actions taken in connection with topperselearning.com
sites and services. Since we also deliver advertisements
and provide website analytics of non-topperselearning.com
sites and services, we may collect information about
page views on these third party sites as well. Additionally,
we may collect certain standard information that your
browser sends to every website you visit, such as your
IP address, browser type and language, access times
and referring Web site addresses.
When you receive newsletters or promotional e-mail
from topperselearning.com, we may use web beacons, customized
links or similar technologies to determine whether the
e-mail has been opened and which links you click in
order to provide you more focused e-mail communications
or other information.
In order to offer you a more consistent and personalized
experience in your interactions with topperselearning.com,
information collected through surveys may be combined
with information obtained through other Toppers Infocomm
(P) Ltd. services. We may also supplement the information
we collect with information obtained from other companies.
For example, we may use services from other companies
that enable us to derive a general geographic area based
on your IP address in order to customize certain services
to your geographic area.
All such information pertaining to yourself or Children's
Information (Please see below), gathered by us for the
purposes described herein, is collectively referred
to in this Statement as "Personal Information". |
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| Use of Your Personal Information |
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Toppers Infocomm (P) Ltd. collects and uses your Personal
Information to operate and improve its sites and deliver
the services or carry out the transactions you have
requested. These uses may include providing you with
more effective customer service; making the sites or
services easier to use by eliminating the need for you
to repeatedly enter the same information; performing
research and analysis aimed at improving our products,
services and technologies; and displaying content and
advertising that are customized to your interests and
preferences.
We may use some of the information we collect in order
to personalize the ads we show you. However, we have
designed our systems to select ads based only on data
that do not personally and directly identify you. For
example, we may select the ads we display according
to certain general interest categories or segments based
on demographic data, including any you may have provided
when creating an account (e.g. age, zip or postal code,
gender), general demographic data acquired from other
companies, and a general geographic location derived
from your IP address, the pages you view and links you
click when using topperselearning.com and its partners'
web sites and services.
When we display personalized ads, we take a number
of steps designed to protect your privacy. For example,
we store page views, clicks and search terms used for
ad personalization separately from your contact information
or other data that directly identifies you (such as
your name, e-mail address, etc.). Further, our technology
and process keep a clear demarcation between your personal
data and data collected through other means, preventing
unauthorized correlation of this data.
We also use your Personal Information to communicate
with you. We may send certain mandatory service communications
such as welcome letters, invoice, payment and/or billing
reminders, information on technical service issues,
updates, events, periodic member letters and other related
announcements. We may also occasionally send you product
surveys or promotional mailings to inform you of other
products or services available from Toppers Infocomm
(P) Ltd. and its affiliates.
Personal Information collected on topperselearning.com
sites and services may be stored and processed in India
or any other country in which topperselearning.com or
its affiliates, subsidiaries or agents maintain facilities,
and by using a Toppers Infocomm (P) Ltd. site or service,
you consent to any such transfer of information outside
of your country. |
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| Sharing of Your Personal Information |
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Except as described in this statement, we will not
disclose your Personal Information outside of Toppers
Infocomm (P) Ltd. and its controlled subsidiaries and
affiliates without your consent.
Some of topperselearning.com services may be co-branded
and offered in conjunction with another company. If
you register for or use such services, both topperselearning.com
and the other company may receive information collected
in conjunction with the co-branded services.
We occasionally hire other companies to provide limited
services on our behalf, such as handling the processing
and delivery of mailings, providing customer support,
hosting websites, processing transactions, or performing
statistical analysis of our services. Those companies
will be permitted to obtain only the Personal Information
they need to deliver the service. They are required
to maintain the confidentiality of the information and
are prohibited from using it for any other purpose.
We may access and/or disclose your Personal Information
if we believe such action is necessary to: (a) comply
with the law or legal process served on topperselearning.com;
(b) protect and defend the rights or property of topperselearning.com
(including the enforcement of our agreements); or (c)
act in urgent circumstances to protect the personal
safety of users of topperselearning.com services or
members of the public. |
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| Accessing Your Personal Information |
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| You may have the ability to view or edit your Personal
Information online. In order to help prevent your Personal
Information from being viewed by others, you will be
required to sign in with your credentials (e-mail address
and password). |
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| Communication Preferences |
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You can stop the delivery of future promotional e-mail
from topperselearning.com sites and services by following
the specific instructions in the e-mail you receive.
These choices do not apply to the display of online
advertising. Nor do they apply to the receipt of mandatory
service communications that are considered part of certain
Toppers Infocomm (P) Ltd. services, which you may receive
periodically unless you cancel the service. |
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| Security of Your Personal Information |
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topperselearning.com is committed to protecting the
security of your Personal Information. We use a variety
of security technologies and procedures to help protect
your Personal Information from unauthorized access,
use, or disclosure. For example, we store the Personal
Information you provide on computer systems with limited
access, which are located in controlled facilities.
When we transmit highly confidential information (such
as a credit card number or password) over the Internet,
we protect it through the use of encryption, such as
the Secure Socket Layer (SSL) protocol.
If a password is used to help protect your accounts
and Personal Information, it is your responsibility
to keep your password confidential. Do not share this
information with anyone. If you are sharing a computer
with anyone you should always choose to log out before
leaving a site or service to protect access to your
information from subsequent users.
If you have any questions about security on our Web
site, you can send email us at info@topperselearning.com |
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| Collection and Use of Children's
Personal Information |
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topperselearning.com sites and services are intended
for children and general audiences. Information on children
is collected only for their assessment purpose, reasonably
necessary to provide our services with consent from
parents i.e. child's information is always provided
by the parent and under the responsibility of the parent.
Please note that if you grant consent for your child
to use topperselearning.com services, this will include
such general audience communication services as e-mail,
instant messaging, and online groups, and your child
will be able to communicate with, and disclose Personal
Information to, other users of all ages. Parents can
change or revoke the consent choices previously made
by calling our customer support (numbers mentioned under
the contact section of the topperselearning.com). If
we change this privacy statement in a way that expands
the collection, use or disclosure of children's Personal
Information to which a parent has previously consented,
the parent will be notified and we will be required
to obtain the parent's additional consent for the modified
Privacy Policy Statement.
We encourage you to talk with your children about the
circumstances attached to, and the precautions to be
taken with regard to, communicating with strangers and
disclosing Personal information online. |
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| Use of Cookies |
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topperselearning.com websites may use "cookies" to
enable you to sign in to our services and to help personalize
your online experience. A cookie is a small text file
that is placed on your hard disk by a Web page server.
Cookies contain information that can later be read by
a web server in the domain that issued the cookie to
you. Cookies cannot be used to run programs or deliver
viruses to your computer.
topperselearning.com websites use cookies to store
your preferences and other information on your computer
in order to save you time by eliminating the need to
repeatedly enter the same information and to display
your personalized content and appropriate advertising
on your later visits to these sites.
When you sign in to a site using your credentials,
we store your unique ID number, and the time you signed
in, in an encrypted cookie on your hard disk. This cookie
allows you to move from page to page at the site without
having to sign in again on each page. When you sign
out, these cookies are deleted from your computer. We
also use cookies to improve the sign in experience.
For example, your e-mail address may be stored in a
cookie that will remain on your computer after you sign
out. This cookie allows your e-mail address to be pre-populated,
so that you will only need to type your password the
next time you sign in. If you are using a public computer
or do not otherwise want this information to be stored,
you can select the appropriate radio button on the sign-in
page, and this cookie will not be used.
You have the ability to accept or decline cookies.
Most Web browsers automatically accept cookies, but
you can usually modify your browser setting to decline
cookies if you prefer. |
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| Use of Web Beacons |
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topperselearning.com web pages may contain electronic
images known as Web beacons - sometimes called single-pixel
gifs - that may be used to assist in delivering cookies
on our sites and allow us to count users who have visited
those pages and to deliver co-branded services. We may
include Web beacons in promotional e-mail messages or
our newsletters in order to determine whether messages
have been opened and acted upon.
topperselearning.com may also employ web beacons from
third parties in order to help us compile aggregated
statistics regarding the effectiveness of our promotional
campaigns or other operations of our sites. We prohibit
Web beacons on our sites from being used by third parties
to collect or access your Personal Information.
Finally, we may work with other companies that advertise
on topperselearning.com sites to place Web beacons on
their sites in order to allow us to develop statistics
on how often clicking on an advertisement on a topperselearning.com
site results in a purchase or other action on the advertiser's
site. |
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| Advertisements Displayed by Third
Parties |
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The majority of the online advertisements you see on
Toppers Infocomm (P) Ltd. web pages are displayed by
topperselearning.com. However, we allow third-party
ad serving companies, including ad networks, to display
advertisements on topperselearning.com web pages. These
companies currently include, but are not limited to:
24/7 Real Media, Advertising.com, Atlas, Bidclix, BlueStreak,
Burst Media, DoubleClick, EuroClick, Eyeblaster, EyeWonder,
Falk, Interpolls, Kanoodle, Mediaplex, Pointroll, TangoZebra,
Yahoo! Publisher Network, and Zedo.
Ad serving companies often place a persistent cookie
on your computer in order to recognize your computer
each time they display an online advertisement to you.
Because these companies may serve advertisements on
many different websites, they may be able to compile
information over time about where you, or others who
are using your computer, saw and/or clicked on the advertisements
they display. These companies may use this information
to make predictions about your characteristics or preferences
and to display targeted advertisements that they believe
may be of interest to you. They may also associate this
information with your subsequent visit, purchase or
other activity on participating advertisers' websites
in order to determine the effectiveness of the advertisements.
These companies may offer you a way to opt out of ad
targeting based on their cookies. You may find more
information by clicking on the company names above and
following the links to the websites of each company.
Some of these companies are members of the Network Advertising
Initiative, which offers a single location to opt out
of ad targeting from member companies. |
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| Controlling "Spam" or Unsolicited
E-mail |
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| topperselearning.com is concerned about controlling
unsolicited commercial e-mail, or "spam." topperselearning.com
will not sell, lease or rent its e-mail subscriber lists
to third parties. While topperselearning.com continues
to actively review and implement new technology, such
as expanded filtering features, there is no currently
available technology that will totally prevent the sending
and receiving of unsolicited e-mail. Using junk e-mail
tools and being cautious about the sharing of your e-mail
address while online will help reduce the amount of
unsolicited e-mail you receive. |
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| Enforcement of This Privacy Statement |
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| If you have questions regarding this statement, you
should first contact us by sending us mail on info@topperselearning.com.
If you do not receive acknowledgement of your inquiry
or your inquiry has not been satisfactorily addressed,
you should then contact http://www.truste.org/consumers/watchdog_complaint.php. |
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| Changes to This Privacy Statement |
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| We will occasionally update this privacy statement
to reflect changes in our services and customer feedback.
When we post changes to this Statement, we will revise
the "last updated" date at the top of this statement.
If there are material changes to this statement or in
how topperselearning.com will use your Personal Information,
we will notify you either by prominently posting a notice
of such changes prior to implementing the change or
by directly sending you a notification. We encourage
you to periodically review this statement to be informed
of how topperselearning.com is protecting your information. |
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